HOW DO I TRADE CRYPTO?
xChange.bg's commission, which is included in the provided rates for purchase, sale, and exchange of crypto on the website, varies between 2% and 3%. You have to cover the miner fee for the processing of your transaction, which depends on the network load and is specified when you are placing an order. Depending on the chosen method of payment, there is a fee owed to the corresponding bank or payment service.
Buy
If you want to buy crypto using a bank, you have to make a respective transfer from your bank account. The fee for interbank transfers in Bulgaria is usually around 1 leva. If you are making a wire transfer, you must cover all bank transfer fees.
The fee for EasyPay/bPay payments is 3.6% of the total amount of the transaction in BGN and is added to the total amount in BGN you need pay to receive the requested crypto amount. In case you have filled in the amount in BGN, the fee will be subtracted from the total crypto amount you will receive.
The fee for Cashterminal payments is 1.5% of the total amount of the transaction in BGN and is added to the total amount in BGN you need to pay to receive the crypto amount you want to buy. In case you have filled in the amount in BGN, the fee will be subtracted from the total crypto amount you will receive. Cashterminal devices do not return change. If the BGN amount deposited into the Cashterminal is different from the amount in your order, the order amount in leva will be automatically updated. The only condition is for the sum you are paying to be equal or higher than the one in your order.
There is no additional fee for purchases via phyre, A1 Wallet or Pay by VIVACOM.
Sell
If you are selling crypto via bank transfer, the bank transfer fee is 1 leva, regardless of the value of your order, and is subtracted from the amount you will receive if you have filled in the crypto amount you wish to sell. In case you have filled in the amount in BGN, the fee will be added to the crypto amount you need to send.
If you are selling via ePay, there are no fees.
The fee that EasyPay charges depends on the total value of your order in BGN and is subtracted from the amount you will receive if you have filled in the crypto amount you wish to sell. In case you have filled in the amount in BGN, the fee will be added to the crypto amount you need to send. To find out what the EasyPay fees are, click here.
Crypto-to-crypto exchange
If you want to make a crypto-to-crypto exchange, there are two fees you have to pay and they are entirely paid in crypto - the first one needed to send the amount you want to exchange (e.g. Bitcoin), and the second one being the fee we pay to send you the crypto resulting from the exchange (e.g. Ethereum).
Please bear in mind that if you are sending crypto from your wallet, you have to pay a small fee to the miners to process your transaction. The amount depends on how fast you want your transaction to be processed or the fee predefined by the wallet or the exchange you are using to send the crypto.
As soon as the crypto transaction has reached the required number of confirmations (2 for Bitcoin and 12 for transactions in the Ethereum, Litecoin, Bitcoin Cash, and USDC blockchains), we send the corresponding amount in fiat money within 15 minutes. Depending on the chosen payment method, the time will vary when the money ends up in your account.
Interbank transfers in Bulgaria are being executed via the BISERA settlement system three times a day:
If you have received an email that your crypto transaction has been confirmed:
- before 08:30 a.m. on a working day - the money will reach your account on the same day after 10:30 a.m.
- between 08:30 a.m. and 12:30 p.m. on a working day - the money will reach your account on the same day after 2:00 p.m.
- between 12:30 p.m. and 2:30 p.m. on a working day - on the same day after 4:30 p.m.
- after 2:30 p.m. or on a non-working day - on the next working day after 10:30 a.m.
The above-mentioned times are all in Eastern European Time format; they are also approximate and can differ from the exact time at which banks execute transfers. xChange.bg cannot be held responsible for bank transfer delays.
If you have chosen ePay or EasyPay as a payment method, you will receive the money immediately after the crypto transaction confirmation.
After we receive the fiat money sent by you, we will automatically process the crypto transaction, which would take around 15 minutes to see the purchased crypto amount in your wallet.
Please bear in mind that if you are paying from a certain IBAN for the first time, we will hold the purchased crypto amount and send it to your wallet at the end of the next working day after receiving your payment.
Here is a list of the approximate time frames in which we will receive your payment:
- via regular bank transfer sent before 08:30 a.m. on a working day - on the same day after 10:30 a.m.;
- via regular bank transfer sent between 08:30 a.m. and 12:30 p.m. on a working day - on the same day after 2:00 p.m.;
- via regular bank transfer sent between 12:30 a.m. and 2:30 p.m. on a working day - on the same day after 4:30 p.m.;
- via regular bank transfer sent after 2:30 p.m. or during a non-working day - on the next working day after 10:30 a.m.;
- via bank transfer sent via the Real-time Interbank Gross Settlement System (RINGS) on a working day (between 8:00 a.m. and 3:00 p.m.) - within 30-60 minutes after the transfer has been made;
- at an EasyPay office - within minutes after payment;
- via ePay - within minutes after payment;
- via Cashterminal - within minutes after payment.
The above-mentioned times are all in Eastern European Time format; they are also approximate and can differ from the exact time at which your bank processes transfers, which is why we recommend that you advise with them on the matter if you have any queries.
You can buy crypto in three easy steps:
Step 1 - Fill in the sum for which you want to make a purchase or the crypto amount you want to buy. Changing either of the two fields will automatically recalculate the other one. It is important to point out that the taxes payable to the third parties thanks to which we execute transactions in the easiest and most convenient way for you are included in the sum you see in the field BGN sum.
Step 2 - Choose the payment method you want to use to pay the sum for the crypto purchase. There are a number of options.
- If you want to pay via bank transfer, you have to make the respective payment through your bank account to our bank account. The usual bank transfer fee is around 1 leva and is payable to your bank. The maximum amount for a buy order via bank transfer is 30,000 leva.
- You can also buy crypto using the services of ePay - either at an EasyPay cash desk or via bPay (using your card at an ATM); both options come with a 3% commission (payable to EasyPay) and allow payments of a maximum of 5,000 leva per transaction. If you want to use either of them, please select “EasyPay” as a payment method.
- You can also use a Cashterminal device to buy crypto worth up to 10,000 leva per transaction (at 1.5% commission, payable to Cashterminal).
Step 3 - Fill in the wallet address to which we will send the purchased crypto amount (the wallet can be either yours or of a person to whom you would like us to send the crypto). You will receive a notification at the email address you have provided.
After you finish the three steps, you will receive the necessary instructions in order to fulfill the transaction in the next window as well as on the provided email. You will be provided information on where to send the BGN amount and what reference for the transaction to include. If you have chosen “Bank” as a payment method, you will see information about our bank account and the reference you have to use to make the respective bank transfer. For bPay, EasyPay and Cashterminal you will receive a specially generated code, which you will have to use during the payment. Within 15 minutes after your payment has been detected by our system, we will send out the purchased crypto amount to the provided wallet address.
Please bear in mind that Cashterminal’s devices keep the change. If the sum you have paid using Cashterminal differs from the one in your order, the order will be recalculated automatically. Meanwhile, if you are paying from a certain IBAN for the first time, we will hold the purchased crypto amount and send it to your wallet at the end of the next working day after receiving your payment. The exchange rate is fixed at the moment at which our system has detected your payment.
You can sell crypto in three easy steps:
Step 1 - Fill in either the sum you want to receive or the amount you want to sell. Changing either of the two fields will automatically recalculate the other one. It is important to point out that the taxes you have to pay will be deducted from the sum you will receive. xChange.bg does not deduct any taxes apart from those payable to the third parties, through which we execute the transactions in the easiest and most convenient way for you.Step 2 - Choose the payment payment through which we will send the fiat sum from the crypto sale. There is a number of options. The fee for an outgoing bank transfer is 1 leva; if you prefer to receive the sum at an EasyPay cash desk, the EasyPay commission is calculated based on the amount in leva - you can find more details about the calculation method here. If you want to receive the sum in leva through ePay, no fee is to be paid.
Step 3 - Fill in the required information of the receiver of the payment and on the provided email you will receive instructions for order execution. If you want to sell crypto and receive the amount in leva via a bank transfer, you will have to fill in the name and the IBAN of the receiver; if you choose ePay, fill in the receiver’s Client Identification Number (CIN) - you have to be registered with ePay to have one). Please bear in mind that you have to be a Level 3 user in ePay’s system to be able to receive payments (if you have exceeded the daily limit for incoming payments to your CIN, ePay will not allow us to send the sum in your sell order right away. If you want to pick up the fiat amount at an EasyPay cash desk, you need to fill in the name and the Personal Identification Number of the receiver.
Once you are done with the three steps, you will receive the details for our wallet address, to which you have to send out the crypto amount you are selling. The exchange rate at which the order will be executed is effective at the moment at which our system detects your payment to our wallet. As soon as the crypto transaction has the required number of confirmations (2 for Bitcoin and 12 for transactions in the Ethereum, Litecoin, Bitcoin Cash, and USDC blockchains), we will send you the sum in leva.
xChange.bg allows you to exchange Ethereum, Litecoin, Bitcoin Cash, and USDC into Bitcoin or vice versa. You can place an order in just two simple steps:
Step 1 - Choose the amount and the type of crypto you want to exchange (if you choose Ethereum, Litecoin, Bitcoin Cash or USDC in the first field, the only option in the second field will always be Bitcoin) or the type of crypto you want to exchange and the amount and type of the crypto you want to receive (e.g. you want to send Ethereum and you want to receive 0.02 BTC). The two fields are connected and are being recalculated according to the current exchange rate. By using the Switch button between the two fields you can switch the places of the two crypto types.
Step 2 - You need to fill in the appropriate wallet address for the cryptocurrency you want to receive (e.g. ETH wallet address if you want to receive ETH, etc.). Our system will send an automatic email to the email address you have used to place the order to confirm that it has been registered successfully and it is now awaiting payment.
After you have completed the actions in Step 1 and Step 2, you will receive information about our wallet address to which you need to send the amount of crypto you want to exchange. The exchange rate at which the order will be executed is effective at the moment at which our system detects your payment to our wallet. As soon as the crypto transaction has the required number of confirmations (2 for Bitcoin and 12 for transactions in the Ethereum, Litecoin, Bitcoin Cash, and USDC blockchains), we will send you the crypto amount, resulting from the crypto-to-crypto exchange.